Outpatient Pharmacy to Focus Exclusively on Patients; URMC Employee Pharmacy Expands Hours
Tuesday, June 05 2012

As part of URMC Pharmacy's efforts to provide ever-higher levels of service to employees, retirees and patients, each of its two Medical Center retail locations will look to focus on a unique customer base.

Effective Sunday, July 1, our main lobby Outpatient Pharmacy will cater exclusively to patients* of Strong Memorial Hospital and its affiliated clinics; meanwhile, we'll be directing all University faculty, staff and retirees and their families to our Crittenden-side Employee Pharmacy, which boasts convenient delivery services, copayment discounts, and newly expanded hours (including Saturday mornings).

Specialized Service for University Staff, Retirees, Families

Tailored to exclusively serve UR employees and retirees, the Employee Pharmacy’s staff has a deep understanding of specific University health care plans, associated formularies, and our specialty drug program. What’s more, our Employee Pharmacy offers employees, non-Medicare eligible retirees, and eligible dependents covered under a University sponsored health care plan up to a 25 percent discount on copayments for prescriptions filled there. (Medicare-eligible retirees enrolled in the University Complementary Care Plan with Major Medical, or the Preferred Care Gold HMO-POS with University Major Medical, receive a discount off the usual out-of-pocket cost prior to reaching the deductible, and then a 25 percent reduction in coinsurance once the deductible has been met.)

Don’t work at the Medical Center? No worries – the friendly staff also offers free delivery services to any University-owned property, and is equipped with an online payment system to make the transaction quick and easy.

Making a pick-up is simple, too. The pharmacy is located on the first floor of the Medical Center, just off the South Corridor near the URMC Employee Health office. If you’re swinging by from offsite, the pharmacy boasts four convenient parking spots in the nearby Whipple Circle (off Crittenden Boulevard; if you’re using a GPS unit, input 256 Crittenden Blvd, 14620; or click here for Google Maps) reserved for employees and retirees retrieving medicines.

Extended Hours for Employees Effective July 1

To accommodate this change, the Employee Pharmacy will expand its business hours to better serve staff working night and weekend shifts. New hours, starting July 1, are as follows:

  • 7:30 a.m. to 7 p.m. weekdays;
  • 9 a.m. to 1 p.m. Saturdays;
  • Delivery services to offsite University locations will continue to be available Monday through Friday only.

Have questions about this transition? Please contact the Employee Pharmacy directly at (585) 276-3900, or send an e-mail to This e-mail address is being protected from spambots, you need JavaScript enabled to view it .

*Please note that the main lobby Outpatient Pharmacy will, however, continue to provide services to select University employees enrolled in its specialized services, such as its post-transplantation maintenance program.

 
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