|Your Health Info at Your Fingertips: Sign Up for URMC’s MyChart|
|Tuesday, October 29 2013|
The shortest path between two points? Famously, a straight line.
Even if you're not a math whiz, you're sure to appreciate URMC's practical application of the geometry: MyChart erases some of the meandering that can come between patients and their medical records, involving you even more in your care.
It only takes a minute to sign up for MyChart, URMC's secure personal health portal that provides quick, powerful access to portions of your medical record—including your test results; medication lists; your allergies and immunizations; and summaries of upcoming and past appointments—all accessible via computer, iPhone, or Droid.
Have a non-urgent question for your doctor, or want to make an appointment or refill a prescription? MyChart can spare you the phone call (and the hold music!) by allowing you to take care of these things online.
But Don’t Take it From Us…
That’s one of the main attractions to MyChart for Mary Jo Marlowe, director of Registration Operations, Ambulatory Care.
“I love MyChart! I can quickly review my lab test results as they’re processed, and I use the graphing feature to compare values from previous labs drawn so I can see my successes over time,” Marlowe said. “I also like the medical resources I can easily access from the health library. Sending a secure message to my provider is quick and saves me a phone call to the office.”
Another convenience of MyChart is its capacity for “proxy access”—with it, a patient can grant permission for another person to view her MyChart. If the rest of your family sees URMC network providers, this is a tremendous asset—especially for parents eager to monitor their kids’ health (e.g., immunization records), or for adult children who are helping their elderly parents manage health conditions.
The easiest way to sign up is online. (In the blue “New User?” box, click on “Request Activation Code,” and complete the form. You’ll get your activation code within three to five business days.) You also can also receive your MyChart activation code the next time you visit your URMC doctor, or by calling our MyChart Customer Service Center 8 a.m. to 5 p.m. weekdays at (585) 275-URMC (8762) or 1 (888) 661-6162. (Please note that URMC patients under 18—and/or their parent/legal guardian—must speak with their doctor in person before signing up for MyChart.)
If these reasons don’t do it for you, here’s another angle: The government offsets a portion of the cost of MyChart on the condition that URMC can prove that we’re putting it to work (they call it “Meaningful Use”). Patient engagement with the tool, then, is vital for our medical center to earn back some of those dollars, which keeps our operations lean so that we can continue to invest where it really counts.
Are you a URMC patient (or even just get your labs done here)? Try using the portal instead of the phone to message your doc for a refill or non-urgent question.
As health care reform challenges us to expand health insurance to cover 30 million more Americans – and improve the quality and effectiveness of that care, all on a smaller dime – traditional industry arrangements will only go so far. We sat down with URMC Chief Operating Officer Peter Robinson to make sense of how reform’s new financial incentives are rewriting relationships among players.